SSO, or Single Sign-On Login, is available for all NCHS staff. How do you know if you have access to this feature? If you have an NCH email address and computer log-in credentials, you will be able to access this site using the SSO feature.
Accounts created via SSO are no different than a visitor account, except you must return to your Profile and add the missing information. SSO Accounts cannot change their password via iLearn as it is tied to their NCHS credentials.
To log in using SSO:

1. Click the Login/ Register button on the top right of the page
2. Select the option on the left-hand side "Nicklaus Children’s Hospital Login"
   • If you're already logged in to your NCH computer, or if you are logged in from a personal device via Citrix, you will be logged in automatically
   • You can also log in from the intranet portal by clicking on iLearn from the list of applications.
   • If you're logging in from outside of the NCH network, you will be taken to a Windows login page where you will enter your NicklausHealth.org email and your password.
3. You will then be taken back to the iLearn home page

Step-by-step guides:

• Launch and watch a video guide - Follow along!
• Download PDF Guide - Making an SSO Account and Logging in
• Download PDF Guide - Completing or Editing Your Profile Information

Visitor accounts provide you the same level of access as an account created via Single Sign-On. The only difference is you will create the account from scratch using a personal email instead of your NCHS employee or affiliate account.

Step-by-step guides:

• Launch and watch a video guide - Follow along!
• Download PDF Guide - Making a Visitor Account and Logging in
• Descargar Guia PDF - Iniciar y accesar una cuenta para visitantes (Español)

Your earned credits, completed activities, and pending activities are all viewable from the "My Account" menu item.
To access, hover your mouse over "My Account" and select...

• "My Activities" to view your pending activities
• "My Transcript" to view your completed activities, earned credits, and download certificates

Step-by-step guides:

• Launch and watch a video guide - Follow along!
• Download PDF Guide - Transcripts and Certificates
• Descarga de su expediente académico y certificados (Spanish)

How to register and attend a live course or session.

• Launch and watch a video guide - Follow along!
• Download PDF Guide - Registering and marking attendance

Most of our online courses and live sessions require that participants complete certain tasks to receive any available certificates or credits. These tasks may include forms, surveys, marking your attendance, watching a lecture, or getting a passing grade on a quiz.

You can access these requirements by going to the activity's page and clicking the "Take Course" button. Your most recently enrolled activities will also be listed on the Homepage under the “My Pending Activities” section below the announcement slides. There’s also a button below the slides that will take you to your pending activities.

Clicking "Take Course" will launch the iLearn course module and show the list of the tasks and instructions on how to complete them. You can use the Course Navigation buttons at the bottom of the page to navigate through the required "Course Objects"

• Launch and watch a video guide - Follow along!
• PDF Guide - Finding and Completing Your Pending Activities
• PDF Guide - Completing a Live Activity on iLearn

From the course's Registration tab:

1. Select the course and the add-ons you wish to register for by clicking the checkbox to the left of the line item.
   • Select the checkbox on the top-most line to register for the complete course with all the available add-ons (you should see the words "Included" for each add-on item under the "Price" table once you do so)
2. Once you have made your selections, click the [ENROLL] button to proceed to your shopping cart
3. In the shopping cart, select any applicable affiliation discounts and click "Update Cart"
4. Click "Check Out" to proceed to the payment window
5. Enter your billing information. (If your total balance is $0 you must enter an address but you will not be asked to provide a credit card).
6. Click "Review order" and confirm your information was entered correctly
7. Click "Pay", and a pop-up window will appear where you can enter your card information.

If you have any questions, please get in touch with us

• Launch and watch a video guide - Follow along!