[Last Updated 04/02/2022]
General Information | Credit Related Information | Downloadable Instructions |
Frequently Asked Questions
Click each question below to expand and view answers/instructions
I forgot how to log in, how do I access my account? Expand Dropdown Close Dropdown
There are two ways to log in:
If you are a Nicklaus Children's Hospital employee or affiliate and your account is under your NCHS email, you can click here to log in using the Single Sign On function. Enter your NCHS email and password to log in.
If you are a visitor or employee and created your account using a personal email, or an email from an external institution, click here log in through the Visitor Login option.
How can I tell if my account is under my NCH email or under a visitor email? Expand Dropdown Close Dropdown
If the email you used to create your account with ends in "@nicklaushealth.org" you should log in using the Single Sign On function with your NCHS email.
If the email you used to create your account with ends with anything else (@gmail.com, @aol.com, @icloud.com, etc.) use the Visitor Login option.
Where can I see my credits? Expand Dropdown Close Dropdown
After logging in, click "My Transcript" under the “My Account” button on the main menu. You will see all your earned credits.
I am trying to complete the form, but it won’t let me go through. How can I complete this? Expand Dropdown Close Dropdown
Make sure you are completing the course on a desktop computer – not a mobile device. If you are unable to submit a survey it is probably because you are missing a required response. If you are completing the survey on mobile you will not see the notifications telling you which answers are missing.
If you are on a desktop and still cannot submit the survey, make sure your web browser is up to date. iLearn works best on Google Chrome, Firefox, and can also be used on Microsoft Edge. Other browsers may not show the notifications as intended.
Please review all the questions on the form and make sure you are not missing any answers. If you are following all of the instructions above and still cannot submit your survey, please contact gabriela.martinez@nicklaushealth.org..
FOR ATTENDEES USING WEB-BASED TRANSLATORS: Translating the form page will prevent you from submitting your responses. If possible, open a second page to translate, but submit your responses in the original un-translated form.
PARA LOS ASISTENTES QUE UTILIZAN TRADUCTORES DE NAVEGADORES WEB: Traducir la página del formulario le impedirá enviar sus respuestas. Si es posible, abra una segunda página para traducir, pero envíe sus respuestas en el formulario original sin traducir.
How do I get my certificate? Expand Dropdown Close Dropdown
Your certificates can be downloaded by going to Your Transcript. Hover your mouse over “My Account” on the menu and click “My Transcript”. If you completed the requirements for the course you will see a link to “Download” your certificate on the “Certificate” column next to each activity.
If you do not see the activity or the download button you may not have completed the activity yet.
How do I access the course? Expand Dropdown Close Dropdown
A link to the launch the course can be found on the homepage at www.ilearnpeds.com. You can also click any of the links at the top of this page to access the different parts of this course.
SYSTEM REQUIREMENTS:
- Compatible Devices: The course will work best on a desktop PC or Mac, running the latest version of Google Chrome or Microsoft Edge. You may access the course via tablet or mobile, but some objects of the course may not display properly.
- Compatible Web Browser: For the best experience, we recommend using the latest version of Google Chrome or Microsoft Edge. Mozilla Firefox is fully supported by iLearn but is not supported by our Virtual Networking Hall platform.
- Mobile Devices: YOU WILL NOT BE ABLE TO COMPLETE ALL THE REQUIREMENTS VIA PHONE. Most mobile browsers will be unable to display all the course contents properly. Please make sure you complete your forms and evaluations on a Desktop Computer.
Click here to download Google Chrome, or click here to download Microsoft Edge.
ACCESSING THE LIVE COURSE:
- Log in to iLearnPeds.com – You should see your name on the blue bar at the top of the page to confirm you are logged in.
- Please access the course by going to ilearnpeds.com/57ppgc/course-landing (you will not be able to access the page if you’re not logged in)
- You will receive a direct link via email to watch the live broadcasts, one hour before the broadcasts start (at 9 AM).This link will let you join the virtual conference room directly.
- Can’t watch live? The course recordings will be available on Monday, April 4 at 6am EST.
VIRTUAL CONFERENCE ROOM:
This year, attendees will be welcomed to the conference through an interactive Virtual Conference Room, hosted by Wonder. In order to watch the conference you will need:
- A laptop/desktop computer
- Any of the following web browsers: Chrome, Microsoft Edge, or Firefox.
- Wonder is not available for mobile phone devices - limited support is available for tablets.
Viewing my transcript and credits
More information on how to access your transcripts can be found in the following user guide:
http://www.ilearnpeds.com/content/how-access-your-transcripts