The connection issue was resolved around October 3, 2024 and the backlogged credit records were worked through. If you notice any recent connection issues, please let us know.

We are reviewing our reported credit log to ensure there are no errors in our reporting. If you are missing any credits please contact us at cme@nicklaushealth.org. Remember, this issue only affected licensed Medical Doctors (MDs) in the state of Florida, who opted to have their credits reported to CE Broker. If you are not a licensed MD, you must self-report your credits. 

---

The following communication was sent to us by our developers at the EthosCE team.

An issue with CE Broker reporting has been identified. Credit records being submitted to CE Broker are failing and returning a “Could not connect to host” error. This issue started on 9/12/2024, and the root cause is currently unknown. Our team has begun investigating this issue. We will provide an update as we identify its cause and resolution steps.

Affected Users

Medical Doctors (MDs) licensed in the State of Florida that have selected in their iLearn user profile to have their records reported directly to CE Broker

Not affected

All other licensees (DOs, ARNPs, NPs, PAs, etc.) and Medical Doctors (MDs) that have not selected for their credits to be reported to CE Broker.

As this issue is being worked on, we recommend that those affected do not report their credits to CE Broker as all pending records will be reported automatically once the connection is restored. Self-reporting credits may cause duplication errors.

An email notifications has been sent to iLearn users. Updates on this issue will be posted here as they become available. Should you have any questions, please fill out our contact form or email us at iLearn@nicklaushealth.org.